JACK CHUNG 鍾人吉

Tech Leader with AI-First Teams

Led delivery of UniFi Fabric — the enterprise platform anchoring Ubiquiti's pivot from prosumer/SMB to enterprise; coinciding with Enterprise Technology reaching ~89% of FY26 Q2 revenue and stock crossing USD $1,000.
10+ years driving platform transformations as technical partner to C-level executives; built 30+ engineering org from 0-to-1.

EXPERIENCE

Cloud Architect & UniFi Fabric Team Lead

Taipei, Taiwan·Jul 2024 – Present

Strategic Leadership & Executive Partnership: Partner with the CEO and Product Line Owners in weekly executive reviews to steer UniFi Fabric's roadmap and investment priorities — turning enterprise strategy into shipped platform capabilities across 200+ countries, anchoring Ubiquiti's pivot from prosumer/SMB to enterprise.
AI-First Delivery: Lead a newly formed 20-engineer team (Frontend, Backend, QA), embedding AI agents alongside engineers in the daily delivery loop — reshaping RD into AI-first product builders and compressing spec-to-shipping cycles for UniFi Fabric's enterprise build-out.
UniFi Fabric Platform Delivery: bi-directional sync engine for multi-site orchestration; fabric-level APIs; blueprint-based zero-touch provisioning; third-party IdP for Zero Trust; granular RBAC — solved distributed-consistency challenges beyond typical SaaS, unlocking the Enterprise market segment.
MSP Multi-Tenant Platform: Extended UniFi Fabric into a B2B2C platform for Managed Service Providers — centralized multi-tenant management orchestrating and monitoring many end-customers' distributed sites from a single control surface.
Global Control Plane: Designed the global control plane on tens of millions of devices; re-architected client-to-device signaling — 75% cost reduction, 50% latency improvement at global scale.

Head of Information Technology

Hangzhou, China·Mar 2021 – Aug 2023

0-to-1 Organization Building: Built the entire technology division from scratch — 30+ cross-functional team across Software Engineering, Product, BI, and IT. Owned strategic planning, budgeting, and performance.
Hardware-Software Platform Integration: Led localization and integration of the Gogoro Network battery swap platform for launch in the competitive Chinese market.
Key Achievements: Architected B2C/B2B/B2B2C platform managing $30M+ distributed asset portfolio; drove 200% YoY user growth (50K → 150K); built data warehouse with RFM modeling + A/B testing; developed site selection methodology reducing planning time for 186 cities by 50%.

Senior Backend Engineer → Engineering Manager

New Taipei City, Taiwan·Sep 2016 – Feb 2021

Global XR Platform Leadership: Led 8-member engineering team responsible for the VIVEPORT app store platform; directed product roadmap and technical strategy across cross-functional business units.
Core Platform & Payments: Architected VIVEPORT's global payment platform — 62 countries, 41 currencies; achieved PCI-DSS Level 1 compliance in 4 months; re-architected payment gateway for 10x throughput, 30%+ cost reduction.
DevOps Modernization: Introduced Kubernetes-based service mesh and modern CI/CD pipeline on AWS, improving deployment frequency and system reliability.

Distributed SystemsHybrid Cloud ArchitectureEdge-to-Cloud SyncEvent-Driven ArchitectureMicroservicesZero Trust Architecture

AWSGCPAlibaba CloudCloudflareKubernetesDockerFinOpsCI/CD

GoScalaJavaPython

Convert photos into 3D models using AI for printing and gaming.

AI/ML3DComputer Vision

AI companion for pet diet, health tracking, and vet visit prep.

AI/MLMobileHealth Tech